Incidents reported on status page for Astra, Inc https://status-sandbox.astra.finance/ https://d1lppblt9t2x15.cloudfront.net/logos/505725a4cec0a639f57370d80bea8173.png https://status-sandbox.astra.finance/ en https://status-sandbox.astra.finance/ Sat, 13 Dec 2025 03:19:49 +0000 https://status-sandbox.astra.finance/#eb6bd7e03c9f4065f1d96c7d878eab6ec9c3a0113a227ad3c0db2a6f24e7ffd2 https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Sat, 13 Dec 2025 02:45:21 +0000 https://status-sandbox.astra.finance/#eb6bd7e03c9f4065f1d96c7d878eab6ec9c3a0113a227ad3c0db2a6f24e7ffd2 https://docs.astra.finance went down https://status-sandbox.astra.finance/ Fri, 05 Dec 2025 09:12:32 +0000 https://status-sandbox.astra.finance/#800f3fdc0e0ae88c47d0568e84be0fbcacc36768e839253f929f1be11ac5787f https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Fri, 05 Dec 2025 08:56:55 +0000 https://status-sandbox.astra.finance/#800f3fdc0e0ae88c47d0568e84be0fbcacc36768e839253f929f1be11ac5787f https://docs.astra.finance went down https://status-sandbox.astra.finance/ Tue, 18 Nov 2025 15:31:00 +0000 https://status-sandbox.astra.finance/#a75bf48a703d5ab679347f8650d92425d1229a99b864a579f8963d28234dbd1e https://api-sandbox.astra.finance/v1/ping recovered https://status-sandbox.astra.finance/ Tue, 18 Nov 2025 15:17:35 +0000 https://status-sandbox.astra.finance/#a75bf48a703d5ab679347f8650d92425d1229a99b864a579f8963d28234dbd1e https://api-sandbox.astra.finance/v1/ping went down https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:51:00 -0000 https://status-sandbox.astra.finance/incident/431283#935e96627c3ae8f84096f0ecdc3a13a29f56c37e6aa726e8dbee1399e0fd8b0a API is operational and we are continuing to monitor. We are working with our cloud infrastructure provider to determine the root cause. https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:51:00 -0000 https://status-sandbox.astra.finance/incident/431283#935e96627c3ae8f84096f0ecdc3a13a29f56c37e6aa726e8dbee1399e0fd8b0a API is operational and we are continuing to monitor. We are working with our cloud infrastructure provider to determine the root cause. https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:20:00 -0000 https://status-sandbox.astra.finance/incident/431283#208961db5c8356a17b7027541a51288cc33dfc393ec098ab815b421494edc21a API is currently unresponsive. Our team is investigating the issue. https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:20:00 -0000 https://status-sandbox.astra.finance/incident/431283#208961db5c8356a17b7027541a51288cc33dfc393ec098ab815b421494edc21a API is currently unresponsive. Our team is investigating the issue. https://status-sandbox.astra.finance/incident/400827 Fri, 19 Jul 2024 23:50:00 -0000 https://status-sandbox.astra.finance/incident/400827#1e86ae82dbadb9000af0816486c0f81515b088ad8f2d96bd46b02c63604a34da We are no longer seeing degraded performance processing debit transfers and authorizing cards in sandbox as of 4:00PM PT. We will continue to monitor sandbox performance. https://status-sandbox.astra.finance/incident/400827 Fri, 19 Jul 2024 20:00:00 -0000 https://status-sandbox.astra.finance/incident/400827#62d58c71b5cc2b22938fd8d914e1fb048f044eecda2174d002f437b5801c2dfc We are experiencing degraded performance processing debit transfers and authorizing cards in sandbox. We are currently in contact and actively working with our banking partner to resolve. https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:34:04 -0000 https://status-sandbox.astra.finance/incident/87091#3dcd33afb3dbe53d2cbcce1eb6162880681f44c61f90363a48656da290b03da7 Maintenance completed https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:34:04 -0000 https://status-sandbox.astra.finance/incident/87091#3dcd33afb3dbe53d2cbcce1eb6162880681f44c61f90363a48656da290b03da7 Maintenance completed https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application https://status-sandbox.astra.finance/incident/78988 Thu, 31 Mar 2022 16:38:00 -0000 https://status-sandbox.astra.finance/incident/78988#6b7dca7169fffdb1e91ed60a43d3c2671e7135b792ab4e0923fcd2b5931d1a4c This incident has been resolved. https://status-sandbox.astra.finance/incident/78988 Wed, 30 Mar 2022 23:57:00 -0000 https://status-sandbox.astra.finance/incident/78988#f360c037d9c28a72e5aa1e3b2fad9718c8899c0f2d9b45837029c34d1d27c200 Responses related to transfer initiation or updates may be delayed due to degraded responses from a 3rd party service provider. Our team is working on a solution.