Incidents | Astra, Inc Incidents reported on status page for Astra, Inc https://status-sandbox.astra.finance/ https://d1lppblt9t2x15.cloudfront.net/logos/505725a4cec0a639f57370d80bea8173.png Incidents | Astra, Inc https://status-sandbox.astra.finance/ en https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Wed, 18 Mar 2026 17:24:37 +0000 https://status-sandbox.astra.finance/#54ac6078d80430430bb1c6bedc68fa27e7113584fbd5c0c04bdf9b0354d265a3 https://docs.astra.finance recovered https://docs.astra.finance went down https://status-sandbox.astra.finance/ Wed, 18 Mar 2026 17:09:33 +0000 https://status-sandbox.astra.finance/#54ac6078d80430430bb1c6bedc68fa27e7113584fbd5c0c04bdf9b0354d265a3 https://docs.astra.finance went down https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Tue, 10 Mar 2026 20:09:44 +0000 https://status-sandbox.astra.finance/#dd468492fe7feea56b1e09ae94ec794011973f48281f1112cbe32bb79f6f569a https://docs.astra.finance recovered https://docs.astra.finance went down https://status-sandbox.astra.finance/ Tue, 10 Mar 2026 19:50:09 +0000 https://status-sandbox.astra.finance/#dd468492fe7feea56b1e09ae94ec794011973f48281f1112cbe32bb79f6f569a https://docs.astra.finance went down https://api-sandbox.astra.finance/v1/ping recovered https://status-sandbox.astra.finance/ Tue, 10 Mar 2026 17:59:01 +0000 https://status-sandbox.astra.finance/#cede491aec57bb89752aeb5783d086330414752b3a184efb86704403adeea515 https://api-sandbox.astra.finance/v1/ping recovered https://api-sandbox.astra.finance/v1/ping went down https://status-sandbox.astra.finance/ Tue, 10 Mar 2026 17:49:01 +0000 https://status-sandbox.astra.finance/#cede491aec57bb89752aeb5783d086330414752b3a184efb86704403adeea515 https://api-sandbox.astra.finance/v1/ping went down https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Mon, 09 Mar 2026 14:19:38 +0000 https://status-sandbox.astra.finance/#607ce65562b771c369e25a440095d2af79b366ef2d48c9a0624be8b93e0ba3a6 https://docs.astra.finance recovered https://docs.astra.finance went down https://status-sandbox.astra.finance/ Mon, 09 Mar 2026 14:00:13 +0000 https://status-sandbox.astra.finance/#607ce65562b771c369e25a440095d2af79b366ef2d48c9a0624be8b93e0ba3a6 https://docs.astra.finance went down https://api-sandbox.astra.finance/v1/ping recovered https://status-sandbox.astra.finance/ Fri, 27 Feb 2026 01:54:02 +0000 https://status-sandbox.astra.finance/#60f85494936f1c7567ab073934a6d467d0c79e225995f2d2d457489211e671ee https://api-sandbox.astra.finance/v1/ping recovered https://api-sandbox.astra.finance/v1/ping went down https://status-sandbox.astra.finance/ Fri, 27 Feb 2026 01:44:05 +0000 https://status-sandbox.astra.finance/#60f85494936f1c7567ab073934a6d467d0c79e225995f2d2d457489211e671ee https://api-sandbox.astra.finance/v1/ping went down https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Thu, 26 Feb 2026 05:29:40 +0000 https://status-sandbox.astra.finance/#3fa94b57a44635c952f8b05b1671f99f833ea62257cc489a81bdf89b6353eb1d https://docs.astra.finance recovered https://docs.astra.finance went down https://status-sandbox.astra.finance/ Thu, 26 Feb 2026 05:14:33 +0000 https://status-sandbox.astra.finance/#3fa94b57a44635c952f8b05b1671f99f833ea62257cc489a81bdf89b6353eb1d https://docs.astra.finance went down https://docs.astra.finance recovered https://status-sandbox.astra.finance/ Thu, 12 Feb 2026 11:24:36 +0000 https://status-sandbox.astra.finance/#ff28cd3d50f223ce61181a4afd8d30b1dc0ae87fb5e5d56b15929b67532bcd20 https://docs.astra.finance recovered https://docs.astra.finance went down https://status-sandbox.astra.finance/ Thu, 12 Feb 2026 11:05:13 +0000 https://status-sandbox.astra.finance/#ff28cd3d50f223ce61181a4afd8d30b1dc0ae87fb5e5d56b15929b67532bcd20 https://docs.astra.finance went down Sandbox Scheduled Maintenance (Card-Based Payments) https://status-sandbox.astra.finance/incident/811568 Mon, 26 Jan 2026 13:00:46 -0000 https://status-sandbox.astra.finance/incident/811568#766a809188616fb97d006d5fbd81f26696b440129777367a6494e57bbeca7bd3 Maintenance completed Sandbox Scheduled Maintenance (Card-Based Payments) https://status-sandbox.astra.finance/incident/811568 Mon, 26 Jan 2026 07:00:46 -0000 https://status-sandbox.astra.finance/incident/811568#95a98bef04973a958ad70647a60b3364871b56d3b6b2cb69f84f1a7bcfba5be5 **Planned window: Monday, Jan 26 · 2:00am–8:00am ET** During this maintenance window, we will be performing coordinated maintenance with one of our banking partners. As a result, **card-based payment functionality in Sandbox will be temporarily unavailable.** **Unavailable during the window:** - Card authorizations - Transfers or routines that involve cards, including: - Card to Card (C2C) - Account to Card (A2C) - Card to Account (C2A) **Available during the window:** - Bank-to-bank (A2A) transfers - Other non-card-related Sandbox functionality This Sandbox maintenance is intended to validate changes ahead of a planned production window. We will update this page if timing or scope changes. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:45:00 -0000 https://status-sandbox.astra.finance/incident/769046#dbe893e286074631adcef4d1f303d7d7bdaa54993febcb470d266c3ac90ee80f The incident has been resolved. Our team will continue to monitor all systems and third-party vendors to ensure Astra services are fully operational. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 14:32:00 -0000 https://status-sandbox.astra.finance/incident/769046#5d27a3168f7b4faa84e72c9be3a8a626f49c0ffe6cd81204f3e783eafcc7e386 Our team is continuing to monitor the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide additional updates as soon as new information becomes available. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Service Disruptions Due to Major Third-Party Vendor Outage https://status-sandbox.astra.finance/incident/769046 Tue, 18 Nov 2025 13:28:00 -0000 https://status-sandbox.astra.finance/incident/769046#8713b865e075081e40adace56f84e759ea45a062bf237896927d8ce8667e69e1 We are currently experiencing service disruptions due to an outage impacting one of our critical third-party vendors. As a result, the API, Dashboard, and API Documentation may be slow to respond, degraded, or temporarily unavailable for some users. Our team is actively monitoring the situation and working closely with the vendor to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. API is unresponsive https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:51:00 -0000 https://status-sandbox.astra.finance/incident/431283#935e96627c3ae8f84096f0ecdc3a13a29f56c37e6aa726e8dbee1399e0fd8b0a API is operational and we are continuing to monitor. We are working with our cloud infrastructure provider to determine the root cause. API is unresponsive https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:51:00 -0000 https://status-sandbox.astra.finance/incident/431283#935e96627c3ae8f84096f0ecdc3a13a29f56c37e6aa726e8dbee1399e0fd8b0a API is operational and we are continuing to monitor. We are working with our cloud infrastructure provider to determine the root cause. API is unresponsive https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:20:00 -0000 https://status-sandbox.astra.finance/incident/431283#208961db5c8356a17b7027541a51288cc33dfc393ec098ab815b421494edc21a API is currently unresponsive. Our team is investigating the issue. API is unresponsive https://status-sandbox.astra.finance/incident/431283 Wed, 18 Sep 2024 21:20:00 -0000 https://status-sandbox.astra.finance/incident/431283#208961db5c8356a17b7027541a51288cc33dfc393ec098ab815b421494edc21a API is currently unresponsive. Our team is investigating the issue. [sandbox] Degraded debit transfer and card authorization https://status-sandbox.astra.finance/incident/400827 Fri, 19 Jul 2024 23:50:00 -0000 https://status-sandbox.astra.finance/incident/400827#1e86ae82dbadb9000af0816486c0f81515b088ad8f2d96bd46b02c63604a34da We are no longer seeing degraded performance processing debit transfers and authorizing cards in sandbox as of 4:00PM PT. We will continue to monitor sandbox performance. [sandbox] Degraded debit transfer and card authorization https://status-sandbox.astra.finance/incident/400827 Fri, 19 Jul 2024 20:00:00 -0000 https://status-sandbox.astra.finance/incident/400827#62d58c71b5cc2b22938fd8d914e1fb048f044eecda2174d002f437b5801c2dfc We are experiencing degraded performance processing debit transfers and authorizing cards in sandbox. We are currently in contact and actively working with our banking partner to resolve. Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:34:04 -0000 https://status-sandbox.astra.finance/incident/87091#3dcd33afb3dbe53d2cbcce1eb6162880681f44c61f90363a48656da290b03da7 Maintenance completed Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:34:04 -0000 https://status-sandbox.astra.finance/incident/87091#3dcd33afb3dbe53d2cbcce1eb6162880681f44c61f90363a48656da290b03da7 Maintenance completed Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application Astra Maintenance Notice https://status-sandbox.astra.finance/incident/87091 Thu, 02 Jun 2022 04:00:00 -0000 https://status-sandbox.astra.finance/incident/87091#08f84d1b0ac4b9df8fc2de8799b1b9c06d04b9d4662abfb7dda8597bd988b867 Astra is planning maintenance from 9:00pm to 11:00pm PST on June 1, 2022 for the production and sandbox environments. 10-20 minutes of downtime is expected. The following components will be affected: - API - Dashboard - Web Application Intermittent delays for transfers https://status-sandbox.astra.finance/incident/78988 Thu, 31 Mar 2022 16:38:00 -0000 https://status-sandbox.astra.finance/incident/78988#6b7dca7169fffdb1e91ed60a43d3c2671e7135b792ab4e0923fcd2b5931d1a4c This incident has been resolved. Intermittent delays for transfers https://status-sandbox.astra.finance/incident/78988 Wed, 30 Mar 2022 23:57:00 -0000 https://status-sandbox.astra.finance/incident/78988#f360c037d9c28a72e5aa1e3b2fad9718c8899c0f2d9b45837029c34d1d27c200 Responses related to transfer initiation or updates may be delayed due to degraded responses from a 3rd party service provider. Our team is working on a solution.